Ingeus

Ingeus jobs & careers

We have been awarded the Health Assessment Advisory Service contract for the Department for Work and Pensions (DWP) in South East England, London, and East Anglia. This new service launched in 2024 and will run for at least five years.

The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits.

We are delighted to announce exciting opportunities for qualified clinicians to join our team as a Functional Assessor supporting Personal Independence Payment assessments (PIP) and Work Capability Assessments (WCA) here at Ingeus UK, part of the global human services provider APM Group.

In addition to practical experience as a registered healthcare practitioner you have invaluable transferable skills such as critical analysis, objectivity, and logical thinking just to name a few. We’d like to offer you the opportunity to use these skills in a different way to give claimants the very best experience.

We will provide the required training and development to give you the best transition into your new role, as well as supported virtual and self-directed CPD.

You will be part of a like-minded team of professional clinicians that has a voice in how we improve our claimants’ experience and in positively raising the profile of the Health Assessment Advisory Service through leading change, mentorship, and coaching.

You’ll also have access to a wide range of development opportunities including Training Lead, Quality Lead and Clinical Practice Lead roles. Of course, this also includes opportunities across other clinical and healthcare business areas within the wider APM Group.

As a Functional Assessor for PIP and WCA, your primary responsibilities will be:

● To conduct comprehensive personal independence functional assessments through evaluation of claimants’ ability to undertake activities of daily living repeatedly and safely

● Investigate the impact of variable, chronic and multiple health issues

● Prepare detailed reports outlining claimants’ functional abilities with well-reasoned recommendations, for submission to the Department of Work and Pensions

● Collaborate with your colleagues to deliver a high-quality service to our claimants

● Contribute to the continued improvement and service excellence of health assessment services in the UK.

Jobs for nurses, physiotherapists, occupational therapists

Our Functional Assessors for PIP and WCA require a minimum of 12 months post-graduate experience as a registered nurse, paramedic, physiotherapist, or occupational therapist.

Find our jobs working as Functional Assessors and apply here at Nurses.co.uk

Why you should choose a career with Ingeus

Shaping new, exciting futures for our colleagues and customers is at the heart of everything we do and the people who work for us are part of a team who thrive on helping people live their best lives.

“Over the past 5 years, working with Ingeus has been a rewarding experience. Their approachable team fosters a collaborative atmosphere, providing reliable support and valuable expertise. I have had the opportunity to take on diverse roles that I have thoroughly enjoyed.”

Amy Gill - Registered Nurse

“We have a really nice culture, we’ve got a good vibe, everything’s quite positive. My thoughts on wellbeing is that it’s very approachable, everyone has an open door policy - you can just pick up the phone if you have any issues and just chat about them. We’re like a family. “

Anju Bandhu - Healthcare Professional

Our exceptional staff empower people to be the best they can be – they’re talented, professional, dedicated, caring, and can-do. We celebrate diversity, and inclusivity underpins everything we do to enable better lives.

“Ingeus have provided me with a wonderful alternative to practice in a clinical setting. Throughout the years, both professional and personal support have been wonderful, and I have had brilliant career progression so far.”

Dr Selvam Jacob - Clinical Training and Development Lead

Ingeus career development

A great start matters, so when a new colleague joins Ingeus they go through an induction programme that’s designed specifically for their role. We encourage our people to continue learning throughout their career and offer a wide range of development opportunities to choose from. 

“I’ve been working for Ingeus for five years. I started as a healthcare professional and now I work as a senior healthcare professional. The opportunities are there for people to develop in their roles.“

Anju Bandhu - Healthcare Professional

Ingeus values and culture

Everyone has a part to play in that. And the way we approach this important work is what sets us apart. That ‘way’ is rooted in our values. Our values are defined by our people and, whatever we do, we always strive to live by these five values:

Take pride
We value the potential of everyone and celebrate our achievements. We strive for excellence and to be the best we can be, going the extra mile, and adapting, changing, and innovating to deliver great results.

Do the right thing
This value means we act with integrity and do what we say we will do. We build trust and have honest conversations, always considering the impact of our actions on others.

Believe in everyone
We believe in everyone and encourage people to believe in themselves. We believe in everyone’s capability to change and challenge ourselves and others to make positive change. We value our colleagues and know we can achieve more together.

Care and respect
We understand that supporting and caring for one another enables people to thrive. Our culture of inclusivity provides a sense of belonging which means we listen and respect other’s views, embrace difference, care about people and what we do, and treat everyone fairly.

Own it
Our teams are always striving to achieve the best results – always asking “what else can I do?” This value means we take accountability for our actions, demonstrate leadership at every level, and are excited by new challenges.

Support and wellbeing

The people we provide services for, and our colleagues, come from all walks of life. We strongly believe this diversity is one of our greatest assets.

Our culture is built on the principle of treating everyone with dignity and respect, regardless of culture, ethnicity, religion, age, gender, sexual orientation or disability.

“The best thing I’ve experienced is support. We’re all here working - we literally do work as one team together.”

We are committed to ensuring that every individual is comfortable, confident and recognised for the value of their contributions.

“They said I’d be a good role model. I went for the job and I got it! I’ve seen people change from being shy and quiet to opening up more, holding their head up more and being more confident. It gives you an awful sense of achievement. I love it. I highly recommend working for Ingeus. The staff and the managers are amazing - they’re so supportive, there’s always someone around to help. I’ve really come out of my shell, and I really feel good.”

Karen Fletcher - In house Work Support Advisor

Our employee groups, including the Diversity & Inclusion Group, mentoring and training programmes and dedicated learning hubs are just some of the initiatives helping to create our inclusive environment.

“We practice what we preach. It’s about helping people because we care about people. We care about people’s futures.”

We value diversity and inclusion and actively encourage applications from everyone, including those that are underrepresented in our workforce.

Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives, and, in the UK, we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive.

We deliver services to help people improve their employment, skills, health, and wellbeing. We’re purpose-led, passionate, and proud to work with customers and communities to drive social change.

Our culture treats everyone with dignity and respect, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions.

Ingeus pay & benefits

Pay scale / salary range for Functional Assessor PIP jobs - £37,500 for remote and / or - £43,875 for Inner London

Pay scale /salary range for Functional Assessor WCA jobs - £39,500 remote and / or £43,450 for Outer London and South East England sites

Our employee benefits

We are committed to supporting our employees and providing a comprehensive benefits package to help you thrive both professionally and personally. Here is a glimpse of some of what we can offer you:

● Continuous professional development: Access to training and learning opportunities to expand your skills and advance your career.

● Clinical registration fee reimbursement: We cover the cost of maintaining your professional credentials.

● Private medical insurance: A comprehensive healthcare plan. Single cover from 6 months of employment.

● Private pension scheme: A defined contribution pension scheme after 12 months service.

● Life Assurance 3 x salary: A benefit to protect your loved ones in the event of an unexpected loss.

● Salary finance: Access to financial education, loans, and tools to achieve your financial goals

● Confidential Employee Assistance Programme

● Learning opportunities to develop your career

● Discounts at selected online shopping websites

● 25 days annual leave, as well as every bank holiday off

● Extra days off when you want to work on your studies, personal development or volunteer in your local community

● Flexibility to buy extra annual leave, critical illness cover, dental insurance, and discounted gym membership

Ingeus Awards

Ingeus has been named as a finalist in two categories of the industry-recognised Menopause Friendly Employer Awards - powered by HSBC UK, first direct and M&S Bank.