Bank Administrator

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We are looking for an experienced Administrator to join our bank team. Our team members are adaptable, friendly, polite and caring. They enjoy working as a team with people from different cultures and backgrounds.

Based within a busy working environment offering patients a range of diagnostic imaging procedures. Providing a comprehensive, patient-centred clinical administration process along with the other members of the administration team.

What you'll be doing

As our Administrator, you will play a crucial role in ensuring the smooth running of our clinical administration process. Your responsibilities will include:

• Processing patient referrals and ensuring accurate clinical and demographic information is captured.
• Managing completed diagnostic reports, forwarding them to referring clinicians and patients.
• Handling patient and customer queries, directing them to the appropriate team members.
• Supporting the appointment scheduling process and assisting with data entry.
• Covering reception duties when required, ensuring a friendly and professional welcome for patients.
• Ensuring confidentiality and professionalism when handling patient data.

• Strong administrative skills, with experience in data entry and keyboarding
• Previous experience in customer service or a telephone-based role
• Excellent communication skills, both written and verbal
• The ability to prioritise tasks and work efficiently under pressure
• A friendly and professional attitude, ensuring high-quality service for patients
• Flexibility and a willingness to learn new skills.
• Desirable but not essential: Experience working in a healthcare setting or familiarity with medical terminology.

• A competitive rate of £12.21 per hour
• Working within a friendly and supportive team