Quality and Governance Manager- Non Custodial

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

At Practice Plus Group we put people's wellbeing first. Our Health in Justice service line is now expanding into Non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals' mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Quality and Governance Manager to join our team in North Yorkshire.

As Quality and Governance Manager, you will provide professional advice and support to colleagues relating to Governance, promoting high standards of governance and the development of best practice in relation to governance issues. You will contribute to the development and implementation of Practice Plus Group continuing Governance Strategy and work in partnership with the Quality Governance Manager for Health in justice and National Medical Director to promote and assure services within the region.

Hours
37.5 hours across Monday to Friday

The role will be primarily remote however will require regular travel to the services across Yorkshire, applicants must be able to easily commute across the region.

Salary

This position is full time and you will receive a salary of up to £50,000 depending on experience plus a £4,000 car allowance.
Interviews will take place on Thursday 27th March

What you'll be doing

As the Quality and Governance Manager for our Non-Custodial service you will

• Support the Head of Governance in the coordination and planning of national audit timetable.
• Be fully conversant with the audit cycle and with Practice Plus Group audit processes
• Develop competence and familiarity with I-auditor (and other audit tools as required) to enable consistency in audit practice and application
• Maintain oversight of audit compliance across sites within the region and support clinical and operational leads to utilise audit results to generate relevant actions and inform service development.
• Maintain an oversight of local and regional risk registers and monitor timely review and evaluation, and where necessary the escalation of risk for consideration of inclusion on the corporate risk register.
• Develop and orchestrate a timetable of Quality Assurance visits across each region.
• Ensure timely compilation, quality checking and dissemination of QA visit reports
• Support sites in preparation for external visits and where applicable inspections from CQC.
• Ensure timely responses to Subject Access Requests, ensuring site staff receive appropriate training and support.
• Chair Regional Quality Assurance meetings and contribute to discussions and evidence gathering to demonstrate compliance and good governance.
• Chair Regional Patient Safety Incident Response Groups (PSIRG)

What we'll look for in you

Practice Plus Group are the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved.

Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values:

• we treat patients as they would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

Qualifications and skills required:

• Degree Level Educated or equivalent experience
• Experience of working within Risk Management in a Healthcare setting.
• Experience of reviewing data to assess health care quality and clinical performance and reporting Incidents in accordance with PSIRF
• Knowledge of CQC standards for compliance
• Experience of report writing for operational teams and senior management
• Writing and responding formally to complaints.
• Knowledge of the tools which should be applied to create a safe patient environment

Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.