Patient Administrator - Part Time

About The Role

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Due to the increase of treatments and care we give to patients, our professional and established Patient Administration department is expanding and therefore have a new opportunity for an experienced and detailed Administrator to join the team on a permanent basis!

• Are you a detailed and organised Administrator who performs their role with genuine interest, focus and tenacity?
• Are you able to thrive in a fast paced and challenging environment, yet still ensure every step of every administration process is covered from start to finish?
• Is it time for you to offer your knowledge and skills to an organisation who are committed to providing high standards of safe and effective patient care to everyone?

This position would suit those with a strong administration background within healthcare but also coming from perhaps case-management / legal / courts or social care remit or even, mortgage administration conveyancing / investments and finance administration!

This is a permanent fill-time position, w orking 22.5 hours per week between Monday to Friday and from 7.00am to 5.00pm
For a Virtual tour of the hospital please view the video below.

What you'll be doing

This Patient Administrator position would be ideal for those who have performed the same if not very similar role in the past; managing the booking and potential cancellations of client bookings and all the following ups, documentation, communication and notification that would be involved.

The main focus of this position would be to very effectively manage the booking of patient appointments, consultations, operations and treatments. You would be accountable for following the Patient Pathway and relied upon to keep track of their movements between departments.

You will be answering and documenting phone calls from patients, GP surgeries and other hospital departments on all aspects relating to booking appointments, patient admissions and patient referral letters.

Through successful training, our Patients Administrators are very knowledgeable and you being confident, will also be providing advice in all matters relating to patient appointments.

You'll be scheduling patients for surgery, co-ordinating and aligning dates and ensuring that the patient meets the criteria required before hand with assistance from the clinical teams.

Another important requirement of this position would be the booking of outpatient sessions, using the strict booking guidelines adhering to breach dates and ensuring optimal utilisation of clinic, theatre lists and gathering patient information where appropriate for outpatient clinics.

What we'll look for in you

You will be an experienced Administrator with
• Previous administration experience in a fast paced environment
• A sincere desire to be part of a team that takes great pride in helping patients
• Sound knowledge and understanding of IT and software packages (Word/Excell)
• Excellent Communication skills (Written and Phone)
• Ability to prioritise and work on own initiative

What you can expect in return

• An extensive range of wellbeing and lifestyle benefits
• The support you need to grow in your role and continue your professional development
• An increase of annual leave with years of service

To apply for the role, click on the link below. If you have any questions contact Apply in our friendly resourcing team.

All applicants must have the right to work in the UK