PIP Clinical Support Manager (L3)

Company Description

Are you passionate about making a difference and driving change in a fast-paced, innovative environment? At PFAS, we're on the lookout for a highly motivated and talented Clinical Support Manager - PIP, to join our dynamic team. If you're ready to take your career to the next level and be a part of a company that values creativity, collaboration, and professional growth, then we want to hear from you!

At Personal Functional Assessment Services (PFAS), we are committed to supporting individuals through high-quality, compassionate, and professional Personal Independence Payment (PIP) assessments.

We are looking for Clinical Support Manager (CSM) to join our team and play a key role in leading and developing healthcare professionals in this vital service.

Position

As a PIP Clinical Support Manager for IPRS PFAS, you will foster a supportive and engaging work environment for all colleagues. Your key responsibilities will include:

• Leading, mentoring, and supporting a team of Healthcare Professionals.
• Providing clinical guidance and ongoing development opportunities for team members.
• Driving engagement, motivation, and professional growth within the team.
• Ensuring the delivery of high-quality reports for the Department for Work and Pensions (DWP).
• Contributing to an outstanding customer journey within PIP assessments.
• Maintaining clinical governance and compliance with GMC, NMC, and HCPC standards.
• Monitoring team and individual performance through Management Information (MI) to identify trends, risks, and development opportunities.
• Implementing appropriate action plans in line with HR policies where necessary.

Requirements

We would love to hear from you if you have:

One of the following qualifications and have a current and valid registration with the associated governing body without sanction.

Essentials Qualifications (without these your application cannot be considered)

• Qualified Chartered Physiotherapist or Qualified Occupational Therapist.
• BSc or Qualified Paramedic.
• Are a Qualified Nurse (RGN, RMN, RNLD only).
• Experience in supporting and coaching within the PIP sector
• Have a strong understanding of the PIP contract and its clinical quality requirements.
• A minimum of 1 year in a leadership or management role (coaching experience is a plus!)
• Excellent communication skills with the ability to collaborate effectively within a team.
• May need to review this to get more colleagues attracted?

Other information

Salary: Starting from £44,000 (dependent on location and experience).

Position: Full-time, permanent.

Location: Hybrid.

Hours: 40 hours per week, Monday to Friday.

Travel: Successful candidate must be able to travel to Eastbourne, Brighton, or Redhill sites once or twice a week.

What We Offer:

• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling (Not abbreviated, not everyone will know what EAP is)
• High-street discounts
• 25 days annual leave
• Moving Day Leave
• Membership of the Company pension scheme
• Recruit a Friend bonus scheme - up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu-Vaccination

Additionally, we offer:

A Comprehensive Training & Onboarding - A 6-month probation period with tailored CSM training

Career Growth & Development - PFAS is committed to supporting career progression within the organization

Join PFAS and become part of a dedicated team making a real difference in people's lives.

Apply directly or please feel free to reach out to our recruitment team for a confidential chat

We will consider applications from candidates who require a visa to work in the UK

At PFAS, we value and promote diversity and are committed to equality of opportunity for all. We are proudly Disability Confident employers and as such we will make reasonable adjustments at interview through to employment for our candidates and strongly encoura